The Men’s Cave is now proudly offering international shipping to Malaysia, Indonesia, Thailand, Vietnam, Taiwan, Hong Kong, Philippines, Australia. Shipping is extended through our international logistics partner TNT Express and unless stated otherwise, are delivered straight to your door.
HOW TO PLACE AN INTERNATIONAL ORDER
When you’re ready to complete your order, be sure to review all of the items you’ve placed in your shopping cart. Next, select your desired country under the ‘Select Country’ option and input details to lock shipping rates. Lastly, follow the instructions on the screen to finalize your order.
International shipping is offered through TNT Express and shipped by air. Please refer to our international shipping rate chart at checkout page for more information.
Free, other flat-rate shipping or return promotions do not apply to international orders.
DUTIES AND TAXES
Import taxes and duties are dependant on the country and products ordered. Taxes are payable and handled by TNT Express and payable upon delivery of product. A tax agent of TNT Express will contact you once item clears customs, with advise on the amount payable.
EXCHANGE RATES & PAYMENT METHODS
U.S. dollars is the default choice of currency for all international transactions outside Singapore.
For international purchases, Paypal is the primary mode of payment, though we are adding additional payment methods for the convenience of our international customers.
RETURNS AND EXCHANGES
We do not provide exchanges or refunds on international purchases. However, all purchases comes with enhanced liability insurance, which will cover the value of any product purchased. In the unlikely event of goods being damaged upon arrival, please notify us immediately and we will get in contact with you.
Due to the size and weight, some of our products are not available for international shipping. Although you may be able to add the item to your cart, you will not be able to complete your check out for international shipping with these restricted items.
To ensure that an item is available for international shipping, please take a look at the “International” table in the product details listed in the individual product page.
WARRANTY AND REPAIRS
Repairs for international orders will be handled on a case-by-case basis. Should service be required, please contact customer care.